PataFundi Privacy Policy

1. Introduction

PataFundi ("we," "us," or "our") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our services (collectively, the "Platform"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

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2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

2.1. Personal Data

Personally identifiable information, such as your name, phone number, email address, national ID number, location, skills, experience, company details, and payment information (such as M-PESA transaction details for verification) that you voluntarily give to us when you register with the Platform or when you choose to participate in various activities related to the Platform, such as posting jobs, applying for jobs, or contacting support.

2.2. Derivative Data

Information our servers automatically collect when you access the Platform, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Platform. (Placeholder - specify actual data collected).

2.3. Financial Data

For Artisans, we collect M-PESA transaction codes for the sole purpose of verifying the one-time registration fee payment. We do not store your M-PESA PIN or full M-PESA account details beyond what is necessary for this verification. (Placeholder - specify actual financial data handling).

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:

• Create and manage your account.
• Facilitate connections between Artisans and Employers.
• Process payments and refunds (if applicable).
• Email you regarding your account or order.
• Enable user-to-user communications (with consent).
• Monitor and analyze usage and trends to improve your experience with the Platform.
• Notify you of updates to the Platform.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal and regulatory requirements in Kenya.

4. Disclosure of Your Information (Data Sharing)

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable Kenyan law, rule, or regulation.

4.2. To Facilitate Connections

When an Artisan applies for a job, their profile information (name, skills, experience, portfolio, contact details as provided) will be shared with the Employer who posted the job. When an Employer contacts an Artisan, relevant contact information may be shared.

4.3. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., M-PESA API providers), data analysis, email delivery, hosting services, customer service, and marketing assistance. (Placeholder - list actual types of providers).

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5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights and Choices

Depending on your location and subject to applicable law, you may have the following rights regarding your personal information:

• The right to access a copy of your personal data.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data, subject to certain exceptions.
• The right to object to or restrict processing of your personal data.

You can review and change your account information at any time by logging into your account settings and updating your profile. You may also contact us to exercise your rights.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Platform to help customize the Platform and improve your experience. (Placeholder - detail your cookie usage).

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

PataFundi Data Protection Officer
Email: privacy@patafundi.co.ke
Phone: +254 700 000 000
Nairobi, Kenya.